Q. Are these items 100% authentic?
Yes, they are all 100% authentic items.

Our merchandise is sourced from manufacturers, retail stores, and authorized distributors. We guarantee its authenticity. You may find more detailed information from here.

Q. Do I need to have a Seller's Permit to purchase lots?
No. You are not required to provide a seller’s permit to purchase from our website.

However, we strongly recommend obtaining a seller’s permit if you qualify for resale exemption. Without a valid resale certificate, you may be required to pay applicable sales tax. Your cart or checkout will show any applicable sales tax before you complete your purchase. Please contact your local office about how to obtain the 'Seller's Permit' in your state. Requirements, processing times, and fees vary by state. Please check with your state tax authority. 

*Please send us your Seller's Permit or Resale Certificate to help@BulkOrderUSA.com. It will take about 24-72 business hours to update your Seller's Permit information on your account. Sales Tax will be exempted after this process. 

Q. Do I need to pay any taxes? (for domestic & international)

• For the U.S. buyers, Sales Taxes won't be applied if you provide us a Seller's Permit. Even though you didn't provide us a Seller's Permit, you may not required to pay Sales Taxes. You will know if you're required to pay Sales Taxes when you put a item in a cart with your shipping address. 
• For the International buyers, all custom or import taxed are buyer's responsibility. Delivery carrier may ask you to pay any taxes when it's delivered to your country. You may contact your local Custom office about this matter. 

Q. What are the items' condition?
Most of our items are overstock, excess closeout and shelf pulls items. These are the items that are never used or sold in a stores. 

However, some of the items were previously available/displayed in a retail stores or department stores , so they may show some minor signs of in-store handling, and it may not come with an original packaging, or discount/sales stickers on its tags. In some cases, we also list items in other conditions, including items with defects or used items. We provide the applicable condition details on each product page. So please read our description carefully before you make any payments. If you are unsure about our condition descriptions, we strongly recommend purchasing a Sample Lot first.

Q. What are the sample lots?
We offer Sample Lots so you can evaluate the general condition of our merchandise before purchasing a larger lot.

Items in a Sample Lot are selected at random and shipped to you. We strongly recommend purchasing a Sample Lot before ordering a regular wholesale lot. You may find our Sample Lots from here.

Q. What is Shipping & Delivery Policy? (for domestic & International)

• Shipping costs are calculated in your cart or at checkout.
• Orders are processed once payment has cleared.
• All orders will ship out within 1-3 business days. (weekends and holidays are excluded from the business days.)
• For domestic shipping, it will take about 5-8 business days. 
• For International shipping, it will take about 10-21 business days. 
• Delivery may take longer during peak and holiday periods.
• Most orders ship via USPS, UPS, FedEx, or DHL. Carrier selection is not available.
• We’ll send a shipping confirmation email with tracking information once your order leaves our warehouse.

Q. Do you provide combined shipping discount?
Shipping is calculated based on the total shipment weight. So we don't provide any additional shipping discounts when you purchase 2 or more lots at the same time.

Q. Do you ship worldwide?
Yes, we ship World Wide! (except a few countries.)

Please put items in a cart and it will tell you if we can ship to your location or not.

Q. Do you break a lot?
No, we don't break lots. Every lot is sold as is.

Q.What is Return Policy?

• All sales are final. We do not accept returns except as specifically stated in our policy.
• Since most of our items are overstocked goods or goods that are at the low end of a demand cycle, such as seasonal goods or excess inventory, these may have some minor signs of In-Store handling, or it may not come with an original packaging or box. Also it may have sale or discount stickers on the tags.
• We do our best to provide detailed condition information on each product page. Please review each description carefully before purchasing.
• Providing a correct condition description is an important process. So we put our best efforts to monitor all our individual items’ current condition. If the contents of a lot differ by more than 5% from the stated manifest, please contact us within 7 days of delivery. (help@BulkOrderUSA.com)

Q. How to Order?
After adding items to your cart, proceed to checkout to review your order total, including shipping and applicable taxes.

Q. How to Cancel the Order?
You may cancel an order before it ships. Once an order has shipped, it cannot be canceled.


Q. What Payment Methods Do You Accept?
We accept Visa, Mastercard, American Express, Discover, and PayPal. Please click here to see our Payment Policy. 

Q. What are the Privacy & Security Policies?
We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to ship an order. Please click here to see our Privacy Policy.